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Client Partner-Infrastructure Field Services

Fremont CA - USA

4 months ago

Role Overview: As Client Partner, you will own and grow strategic enterprise and hyperscale accounts by driving upsell, cross-sell, and expansion opportunities across infrastructure services. You will run the entire sales process while acting as a trusted advisor to client executives to align our services with their infrastructure roadmaps.

Key Responsibilities:
  • Develop and execute account growth strategies aligned with revenue goals.
  • Build and manage a robust sales pipeline, identifying upsell, cross-sell, and expansion opportunities within infrastructure services.
  • Own the end-to-end sales lifecycle: pipeline development, solution positioning, pricing, proposal development, contract negotiation, and deal closure.
  • Leverage your infrastructure field services deal closure experience across services such as server installations, racking, structured cabling, AP deployments, and IMAC services.
  • Act as a trusted advisor to client stakeholders and C-level executives, deeply understanding their infrastructure needs and aligning solutions accordingly.
  • Collaborate internally with operations and service teams to align delivery models with client expectations while ensuring profitability.
  • Provide accurate forecasting and maintain CRM hygiene on pipeline and closed opportunities.

Key Measures of Success:
  • Revenue growth and account expansion within assigned clients.
  • Customer satisfaction and relationship depth at senior levels.
  • Timely closure of large infrastructure deals with profitable outcomes.
  • Consistent pipeline development aligned with quarterly and annual targets.

Requirements:
  • 5-10+ years of experience in enterprise sales or client management within IT infrastructure, managed services, or field services.
  • Demonstrated success in closing large, complex infrastructure services deals (e.g., data center buildouts, structured cabling, and network/AP rollouts).
  • Strong experience in building and managing pipelines while running the full sales process independently.
  • Exceptional relationship-building, negotiation, and executive presentation skills.
  • Ability to translate client needs into actionable solutions while collaborating with internal delivery and operations teams.
  • Strategic thinker with a hands-on, execution-oriented mindset.

Mandatory Skills

Experience in enterprise sales or client management

Job Number
JO-2601-36821
Job Function
Operations
Experience
5 - 10 years
Work Type
Onsite
Employment Type
Full Time
Salary
USD 135.00 - 120.00

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